Intepreter news
Thank you for making World Language Services become a successful agency in such a short amount of time. We really appreciate the exceptional job each one of you do and for your continued support!
Important compensation information
ALL signed vouchers MUST be received within one week of the date of service to ensure compensation. Due to contractual requirements, if vouchers are received later than one week after date of service, payment will not be guaranteed.
Over-scheduled assignments
All assignments over two hours need a detailed breakdown of your time. This is required by all facilities. Any assignment that goes over the scheduled amount of time needs a extension authorization. Please call the WLS office for this authorization.
Preferred provider services
WLS has been chosen as the "preferred" provider of services at Evergreen Hospital in Kirkland, WA and a provider of services for Swedish Medical Center in Seattle, WA.
Swedish Medical Center
In order to do assignments at Swedish all World LS interpreter subcontractors must read and meet all Swedish requirements.
H1N1 Screening and Visitation Policy
As of Monday, 10/26/09, Swedish will be implementing screening procedures for ANYONE entering thier hospitals and clinics. This means that all interpreters will have to stop, get screened, and be stickered before they can procedure to appointments. PLEASE FACTOR IN THE ADDITIONAL TIME FOR SCREENING WHEN YOU ARRIVE FOR APPOINTMENTS – WE WON’T KNOW HOW LONG THE SCREENING LINES WILL BE UNTIL IMPLEMENTATION BEGINS.
If any interpreter has been exposed to flu in their home or feels that they are ill, they should check for symptoms and if they have symptoms, they should not accept assignments. If they arrive to an appointment with symptoms, they will be turned away.
Review the following PDF documents.
If you are providing services at Swedish hospital, you MUST include a signed hourly breakdown for all assignments over three hours. On the fourth hour a explanation of service and a signature must be included hourly until the end of the assignment.
Back Up Documentation Form
Used for jobs over 3 hours. Complete documentation of time, with SMC staff signatures, is required to guarantee payment
Evergreen Hospital Guides
Interpreter referrals
Remember we pay a referral fee after the new interpreter or client completes 2 assignments.
New Parking Policy for Agency Interpreters at Swedish facilities.
Agency Interpreters can show their photo id badge from the company that they work for and be able to receive the $10.00 patient rate for parking. The $10.00 goes into effect for 4- 24 hours. Parking for less than 4 hours will receive the hourly rate. Interpreters can also access city curbside parking at established rates, or park at a park and ride lot and use a bus as an alternative. Interpreters may also use the Swedish shuttle service between the campuses of Met Park, First Hill and Cherry Hill, so if parking is found at one location, it might be best to leave your car there and take the shuttle.
Please note: If you pay the rate at FH, it won’t carry over to CH since the CH location is privately owned and operated.
A big thanks to Swedish for considering this discount!
Flu update: Swedish Medical Center has provided a status report concerning H1N1 flue (also known as swine flu):
There are kiosks at entrances and lobbies at SMC locations that have masks, gloves and gel for all visitors to use; please encourage your interpreters to use these and especially be careful to wash or gel their hands before and after being with a patient. If they must go to a patient who is in isolation, they should be offered to “gown up” and tell them to ask for this, or any other protective gear they may wish to have when they are with patients. Please also tell them that if they are themselves showing illness or signs of the flu, they need to stay home, call their own doctor for the antiviral medication, but don’t go into the healthcare environment.
World LS was recently chosen as the "preferred" provider of interpreting services for Evergreen Hospital in Kirkland, WA. Thanks for your business!
WorldLS is currently seeking qualified interpreters for all languages. We currently have a specific need for the following languages:
Romanian
Cambodian (female)
Thai
Laotian
Samoan
Korean
Somali
Contact World Language Services for more information.